Just got my laptop back from repair. Though I’m not surprised, they sent me a new one of the same model. I wasn’t expecting that given their refusal over the phone to do so. However, I am happy with this outcome. It’s so pristine. I am going to be much more ginger with it now. However, they did wipe my drives (they did ask first) and put windows 7 back on it. I will work with it more and get it back to my exacting requirements.
I’m sure my guildies are eager to get me back.